Where does H Mart Online deliver?
We deliver to most addresses within 2 or 3 working days after dispatch to all UK areas via a courier service.
Customer orders are usally dispatched within 24 hours after payment has been completed, however when we receive a high amount of orders, the order can sometime get delayed for dispatch.
If customer ordered on Saturday, Sunday and bank holidays the delivery system will continue next Monday or Tuesday. Even if a customer chooses 24hour services it will not be delivered on Sunday. Customer orders shall be delivered to the shipping address specified by the customer on the completed order system. The shipping time is based on customer postcode. (In remote areas courier system may not be able to deliver within 2 or 3 working days)
How does H Mart Online deliver?
After we have picked and packed your order, your order is handed over to the Courier service Ground crew who makes daily pickups at our warehouse in New Malden. Once your package is in the Courier Service, the package can be tracked with real-time visibility until it is received and signed by a recipient. Our Courier policies require that all deliveries are signed by a recipient. Customers living in buildings, flat with security may have the Security man sign on their behalf.
*Due to Covid-19, the courier will take a photo of the parcel as a proof of delivery instead of signature*