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Hmart

What happens when I'm not there when the delivery arrives?

If Customers are not at home when the delivery arrives, according to our courier system (DHL). If delivery fails to get hold of you, they will try to leave the items with a neighbour, instead of taking it back to the Local Royal Mail delivery office. If your neighbour is not available to accept an item, they will try to leave it with another neighbour. We post a ‘something for you’ card through your letter box that will let you know.

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