Where do we deliver to?

Customer orders are dispatched within 1-2 business day after payment has been completed. However, when we receive a high amount of orders, order can sometimes get delayed and be dispatched for the next following day instead. We deliver to most addresses within 1-3 working days all UK areas via a courier service after the parcel dispatched. 

If the customer orders on Saturday or Sunday the delivery system will continue next Monday or Tuesday. Even if a customer chooses Express services it will not be delivered on the weekend. Customer item orders shall be delivered to the shipping address specified by a customer on the completed order system. The shipping times based on customer postcode. (In remote areas courier system may not be able to deliver within 2 or 3 working days)

After we have picked and packed your order, your order is handed over to the DHL crew who makes daily pickups at our warehouse in New Malden. Once your package is in the DHL system, the package can be tracked with real-time visibility until it is received and signed by a recipient. Our Courier policies require that all deliveries are signed by a recipient. Customers living in buildings, flat with security may have the Security man sign on their behalf.        

Zonal Postcodes

Express (1~2 working days after despatch) Home Delivery Courier Charge

Fresh/Frozen items will need to pay an extra charge for packing materials.

Unfortunately we are unable to deliver ‘Channel Island Jersey, Guernsy.'

 -No dispatch & delivery on Saturday, Sunday and bank holidays.

We do not guarantee delivery date in circumstances outside our couriers' reasonable control, including (without limitation) any adverse weather conditions, traffic congestion, mechanical breakdown, obstruction of a public or private highway, or form any industrial action whatsoever.